Wednesday, April 29, 2009

London Underground employs humans?

At the risk of making a serious point, it’s amazing the difference you can make to a piece of communication by adding something that suggests it’s been written by an actual human being.
I normally frown upon smiley face icons but they’ve really moved it on here with the furrowed eyebrows and button nose. Not sure about the exclamation mark after '6 to 8 minutes between each train' though. Do they think it's funny?


  1. I prefer that a human tell me about delays then a robot. Then I have somebody to blame.

  2. Saw a photo of a London Undergound white board in Metro a few years back at the start of the summer holidays. From memory it read "If you were a teacher you'd now be starting six weeks of holiday. Life choices eh?"